Guides/Performance & Analytics

Status

How to monitor system health and subscribe to real-time updates using the Malachyte Status Page.

Status Page

The Malachyte Status Page is the central source of truth for the real-time health and availability of Malachyte services. Use this page to check for ongoing incidents, scheduled maintenance, or historical uptime data.

URL: https://malachyte1.statuspage.io/

Monitored Components

We track several key components to ensure you have visibility into every layer of our infrastructure:

  • MiQ APIs: The health of our core API services and endpoints.
  • MiQ Portal: The availability of the Malachyte user dashboard and web interface.
  • Cloudflare Authoritative DNS: Monitoring the external network resolution that connects you to our services.

Status Indicators

The page uses the following color-coded system to represent service health:

StatusDescription
OperationalThe service is functioning as expected.
Degraded PerformanceThe service is working but may be slower than usual.
Partial OutageA specific subset of features or users is affected.
Major OutageThe service is completely unavailable.
MaintenanceThe service is undergoing planned updates (usually scheduled in advance).

Stay Notified

We recommend that all administrators subscribe to updates to receive immediate alerts when an incident is created, updated, or resolved.

Subscription Options

Click the "Subscribe to Updates" button on the status page to choose your preferred notification method:

  • Email: Receive detailed logs and resolution summaries directly in your inbox.
  • Slack: Get incident updates posted to a specific channel in your workspace.
  • Microsoft Teams: Feed status updates into your Teams channel via Webhook.
  • RSS/Atom Feed: Integrate our status updates into your own monitoring tools or feed readers.

Historical Data

Transparency is a core value at Malachyte. You can access our Incident History at the bottom of the page to review:

  • Past events and incident logs.
  • Root cause analyses (RCAs).
  • Our 90-day uptime percentage for each component.