Status
How to monitor system health and subscribe to real-time updates using the Malachyte Status Page.
Status Page
The Malachyte Status Page is the central source of truth for the real-time health and availability of Malachyte services. Use this page to check for ongoing incidents, scheduled maintenance, or historical uptime data.
URL: https://malachyte1.statuspage.io/
Monitored Components
We track several key components to ensure you have visibility into every layer of our infrastructure:
- MiQ APIs: The health of our core API services and endpoints.
- MiQ Portal: The availability of the Malachyte user dashboard and web interface.
- Cloudflare Authoritative DNS: Monitoring the external network resolution that connects you to our services.
Status Indicators
The page uses the following color-coded system to represent service health:
| Status | Description |
|---|---|
| Operational | The service is functioning as expected. |
| Degraded Performance | The service is working but may be slower than usual. |
| Partial Outage | A specific subset of features or users is affected. |
| Major Outage | The service is completely unavailable. |
| Maintenance | The service is undergoing planned updates (usually scheduled in advance). |
Stay Notified
We recommend that all administrators subscribe to updates to receive immediate alerts when an incident is created, updated, or resolved.
Subscription Options
Click the "Subscribe to Updates" button on the status page to choose your preferred notification method:
- Email: Receive detailed logs and resolution summaries directly in your inbox.
- Slack: Get incident updates posted to a specific channel in your workspace.
- Microsoft Teams: Feed status updates into your Teams channel via Webhook.
- RSS/Atom Feed: Integrate our status updates into your own monitoring tools or feed readers.
Historical Data
Transparency is a core value at Malachyte. You can access our Incident History at the bottom of the page to review:
- Past events and incident logs.
- Root cause analyses (RCAs).
- Our 90-day uptime percentage for each component.